Customer service
FAQ's
What products do you offer to customers?
We specialize in Ferrari literature and automobilia, offering an extensive selection of products including owner’s manuals, sales brochures, press kits, workshop manuals, spare parts catalogues, and more. Additionally, we provide exclusive accessories and collectables such as document pouches, toolkits, luggage pieces, and unique Ferrari-branded items. Our collection caters to enthusiasts, collectors, and owners, preserving the legacy of the Ferrari brand.
Are all the items authentic and original?
Yes, all the items we offer are authentic and original. We take great care to ensure the provenance and quality of every product in our collection. Our commitment to authenticity reflects our dedication to preserving Ferrari's legacy and providing our customers with genuine literature, automobilia, and accessories.
Do you use stock photos, or are they specific to each product?
We use product-specific photos to ensure accuracy and transparency. Each item is individually photographed to showcase its unique details, condition, and characteristics. This allows our customers to make informed decisions and ensures that what you see is exactly what you receive.
Do you ship worldwide?
Yes, we offer worldwide shipping to ensure Ferrari enthusiasts and collectors across the globe can access our unique collection. We take great care in packaging to ensure that all items arrive safely and in excellent condition. Shipping options and delivery times may vary depending on the destination.
I need my item urgently. Is this possible?
Yes, we can accommodate urgent shipping requests depending on the destination and availability of express shipping services. Please contact us directly via info@baroli-automobilia.com to discuss your requirements, and we will do our best to arrange expedited delivery to meet your timeline
Are there any additional costs, such as customs fees, upon delivery?
For deliveries within the European Union, there are no additional customs fees or import charges. However, for orders shipped outside the EU, customs duties, taxes, or import fees may apply. These costs are determined by the customs regulations of the destination country and are the buyer’s responsibility. We recommend checking with your local customs office for more details.
The product I’m looking for is not available (anymore). Can you help me find it?
Yes, if a specific item is not currently available, we are happy to assist in sourcing it for you. With our extensive network and expertise in Ferrari literature and automobilia, we will do our best to locate the product you’re seeking. Please contact us with the details, and we’ll begin the search.
Do you also purchase items which I have on offer?
Yes, we are always interested in purchasing authentic Ferrari literature, automobilia, and accessories. If you have items to sell, please get in touch with us, providing detailed information and photographs. We will review your submission and discuss the next steps with you.
Looking for an item you could not find in our shop?
We are happy to assist sourcing it for you. Please contact us with all details, and we will do our utmost to help you!